Delete your Jackpot Boardwalk account

Last updated: November 8, 2026

You can delete your Jackpot Boardwalk account and its data at any time, from the website or from the Jackpot Boardwalkapp for iPhone and Android. Deletion is permanent and can't be undone.

Delete it yourself (fastest)

1. Open Jackpot Boardwalk (the app, or jackpotboardwalk.com/account) and sign in.
2. Go to Account and scroll to the bottom.
3. Tap Delete my account and data, enter your password and tap Delete forever.

If you have a membership bought through the App Store or Google Play, cancel it in your App Store or Google Play subscription settings as well, since the store bills it, not us.

Or ask us

Email info@jackpotboardwalk.comfrom the email address on your account with the subject "Delete my account". We delete it within 30 days and confirm by email.

What is deleted

• Your account: email address, display name, password hash and date-of-birth confirmation.
• Your game data: coin balance, level, progress, missions, bonuses and leaderboard entries.
• Unused coins are forfeited. Coins have no cash value and are not refundable.

What we keep, and for how long

• Purchase records (date, product, amount and payment reference) for up to 7 years, for tax, accounting and chargeback purposes, without your profile.
• Security logs kept by our hosting provider for a limited period.

See the Privacy Policy for details.